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Wharton MBA in a Day

Denise Zimmerman Tuesday, March 2nd, 2010

This past Friday, February 26th I dared to venture out into another snow storm to the Wharton School of Business for a day long conference on Retailing. http://www.whartonflc.com/wharton-retail-conference/ I never had the initiative to get a real MBA so I thought this was my chance. In truth, Dave Larkins, NetPlus V.P. of Marketing was participating on an ecommerce panel and the program seemed quite impressive so plenty of great reasons to go. There was also a strong emphasis on entrepreneurship with a lively panel dedicated to that.

In addition to Dave and folks from Target, BazaarVoice and other well known players in the industry there were two powerful keynoters from different ends of the business; Allen Questrom and Tomm Hilfiger. Jay McCarroll of Project Runway fame also participated. Some of you may also recognize Jay as the face in some of the DebShops promotions created by NetPlus. He was great fun and a wonderful storyteller!

While the panelists, faculty and other professionals in attendance were engaging…It was also particularly delightful and energizing to talk to the MBA students – their passion, intellect and drive were palatable.

Some of the potent take-aways were:

*Even the most creative and best ideas cannot succeed if you ignore the business of the business.

*Successful business ideas can come from anywhere and anyone – and sometimes when you aren’t looking for them.

*Ecommerce is here to stay and will only continue to further impact the future of retail.

*Social media is having a huge influence on retail.

*True organizational change and enterprise integration is happening but it will not truly reach it’s potential for the industry as a whole until the next generation is in a stronger leadership role within these organizations.

Do I get my MBA now?

iMedia Rocks Digital!

Denise Zimmerman Friday, February 12th, 2010

Just returned from another smashing iMedia Brand Summit. Took me a little longer to get home as we are based in Philly and got slammed back here with more then 40″ of snow. I didn’t get a heck of a lot of sympathy though being stuck in Las Vegas. iMedia consistently puts together a great event with great people. Truly engaging digital marketers who are not only hungry for the real deal but are also out there practicing moving the industry forward. These are our people!

Dave Larkins (NetPlus V.P. of Marketing) and I presented a Master Class this time on Digital Strategy that was extremely well received. It is always rewarding to be able to share insights on how to produce truly, great impactful work. We showcased our work on Ro*Tel, focusing on how a clear strategy and objectives across channels (online and offline) can produce maximum impact. We also emphasiszed the importance of real agency/client partnership. Without a doubt our best work happens when we get the insight, information and support we need from the brand/client side. Special kudos to Brian Lipman at ConAgra Foods (Ro*Tel) for demonstrating the leadership that is needed.

We shared the Master Class with Jennifer Rivas from Red Robin, who tells a great story of how listening added real value to her overall marketing efforts. To check out the Master Class presentation, go to: http://www.imediaconnection.com/summits/coverage/25852.asp

In general, lots of chatter as you would expect on social, mobile and the changing face of marketing. Open sharing of new ideas and tips on what is working and what is not. Special thanks to all my dear friends at iMedia for once again pulling together a premiere event.

Relationships Matter

Denise Zimmerman Wednesday, December 23rd, 2009

We talk a lot about relationships in marketing. We use relationship terms to describe how we connect, interact and engage with our customers. We emphasize things like adding value, trust, being authentic…How we build and maintain these relationships matters.

During this holiday season,  perhaps we should take at least a few minutes to consider how what we extol for our customers may also enhance the relationships in our personal/family lives as well as in the lives of those people who we work with.

People…whether they are customers, family, friends, co-workers, colleagues….are what really matter.

iMedia Summits…Never Enough

Denise Zimmerman Wednesday, November 11th, 2009

iMedia is awesome! It remains one of the more valuable events in our industry. The content tends to be of a higher quality, attendees are also highly qualified and the format, location and other elements make for a robust, dynamic and highly productive experience. I have been involved for several years as a contributor to iMediaConnection and as an attendee as well as a participant at a number of their events.

Most recently we had the distinction of presenting at two iMedia Summits, the first was the iMedia Financial Marketing Summit in NYC. The topic we presented was “How Twitter can Change Financial Marketing”, yeah, for real…a copy is posted on my LinkedIn here: bit.ly/2Wb0PO

This was a one-day focused summit and by all accounts the attendees seemed engaged and got great value. I shared the stage with a host of really experienced, senior level executives and enjoyed the opportunity to share.

Next up: John Shanley (NPM Creative Director) and I were invited to present a Master Class in Social Media at iMedia Breakthrough. These summits if you are not familiar with them are focused on new, innovative and ah-hum breakthrough strategies, technologies, etc. We came with some very robust case studies; offering concrete, substantive insights based on our experience. We were told that we created “quite a buzz”. What was also particularly rewarding about this “class” was that the work we presented really represented us across our multiple disciplines and people. There was almost no one who did not touch in some way or another the programs and examples we presented. Social media crosses functions, discipline and expertise and it was a great opportunity to showcase the results that brings and represent the team here.

Next up: John and I are writing an iMedia InFocus article together…stay tuned…

And if you have never been to an iMedia event, it is invitation only and they have some relatively strict criteria but let me know if you are interested. I would be more then happy to see what i can do! For more information, you can visit: http://www.imediaconnection.com (see under events specifically for the summits)

eMarketer: Social Shopping & the Evolution of Brand

Denise Zimmerman Friday, October 9th, 2009

Wow…I had so much fun chatting with Jeffrey at eMarketer for this interview. And it was right when I was in the middle of preparing for a presentation at the shop.org annual summit so I was really pumped to share and discuss this topic with him. He taped it so I must have said these things…this was another one of those wonderful opportunities where as while it may have been me being interviewed I got to share our collective experience, practical insight and vision at NetPlus on Social Media and Retail, so please share with us and let us know what you think…

eMarketer interview: Social Shopping and the Brand Experience

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