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Meet the New Boss…

John Shanley Thursday, October 29th, 2009

Denise and I just returned from a “breakthrough” media conference and probably the one thing that struck me as not breakthrough were some of the mega-digital ad network purveyors pushing the fact that “video’s going to be huge on the web!” No kidding, dude? Up on a big screen, a clichéd Euro-produced TV spot for a US brand car rolls, everyone in the audience is drooling, and the speaker goes on about expandables and rich media and video production facilities and bla bla bla.

What’s breakthrough about that? It’s Broadcast Media part deux. And these guys, who probably used to make millions selling TV and radio flights are now putting together more digital ad networks and selling their magic again. And sure, if you produce a super-beautiful-expensive-sexy spot featuring a leggy chick and a cop (I’d seen the same concept 30 times before), you too can get these really great engagement rates, like, 4%! Yeah, that beats your standard display banner, and you can click on the banner and it’ll send more groovy footage to your smart phone, but so what? It’s old school. It’s one way. It’s not the be all and end all. 96% won’t be engaged by it. And can you estimate its ROI?

Social Media engages the viewer in a two-way conversation. It’s not about a one-way, 1 million Euro-produced TV spot and a huge network buy. And if you do it right, you have measurable metrics that you can track directly back to your campaign. And it’s affordable in a recession-driven economy. Don’t get me wrong—I’m a creative director and for the most part, we consider big film or video shoots as perks rather than work. But I’ve seen the writing on the wall (as have, unfortunately, many production companies) and it isn’t the high six or seven-figure shoot and buy.

The Power of 140 Characters

John Shanley Monday, March 23rd, 2009

At the recent South By Southwest ’09 Interactive happening, a panelist made a Twitter analogy I thought apt. While showing a slide of Seurat’s masterpiece, Sunday Afternoon on the Island of La Grande Jatte, he said Twitter is like a pointillist painting; alone, each dab of paint is not that important, but together, they can really add up to something special. I nodded along with the other Twitter fanatics in the room, many of whom were tweeting that line out to their followers.

A couple nights ago, I read a tweet—one tweet—that smashed the pointillist metaphor to bits. It was a tweet from a father, regarding his son who had a respiratory infection. He asked his followers to pray, because they didn’t think he was going to make it.

The immediacy of it took my breath away. How old was the boy? Had he been sick long? How can someone die from a respiratory infection? I visited the guy’s twitter site, thinking there would be multiple tweets about a lengthy illness, and again I was shocked. Up until that final tweet, there were everyday tweets about everyday things: playing in the backyard with his two sons, a birthday party, work and school, and then, out of the blue, this 10 year old kid might not make it.
I don’t consider myself religious in the traditional sense, but I’d be lying if I told you I wasn’t thinking about some version of the “power of community prayer” at that moment. The Twitterverse came alive with hope, promise of prayers and outpourings of communal grief. It was not to be. I found out this morning the boy passed away some time last night.

For those who ridicule twitter as a sea of banality, unaware of what it really is or can be, here was a small window into a normal family’s life that was terribly shattered, a plea to the familiar and to strangers, an outpouring of support, and after the death, a community expressing sympathy. All in 140 characters or less. If you’ve not examined Twitter, join the 7+ million who have. You’ll find it so much more than the now clichéd, “that’s where people tell you what they ate for breakfast.”

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