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My Last Day: NetPlus Through an Intern’s Eyes

Martina Crane Friday, September 10th, 2010

Five months and five days ago, I wrote an entry called “My Fist Week: NetPlus Through an Intern’s Eyes”. Now, I am writing somewhat of a farewell. My time here at NetPlus Marketing has come to a close, and next Monday, I will resume the life of a regular college student. It will be strange not to wake up and come into the office on Monday morning to see the usual faces. A main reason why I chose NetPlus was because of the work environment here. The people are friendly and approachable. Over the past 5 months or so, I’ve come to get to know each of them, as more than mere coworkers. It was these people who taught me the most throughout my time here.
When I started out, I was afraid of a dog eat dog business world scenario, where the person didn’t matter so long as the deadline was met. It’s business after all, what else should you expect. That attitude, that specific American business idea, is one that I detest, but thought I would just have to live with. In the time I’ve spent here I have learned that you don’t have to sell out to succeed. Work and play can intermingle so long as all of the work gets done properly. At NetPlus it isn’t about a big bad competitive world, it’s about a team. At meetings we take time to pay thanks to people who had to work especially hard, who went above and beyond the call of duty. It’s not just about the next quarterly goal, it’s also about what is going on in each of our lives outside the office walls. This company has something the business world can often times lack, heart.
If I were to have to choose one lesson learned, it would be that even in the business world you can honor your heart and still make a profit. The people here are passionate about what they do. They thrive on the energy of the team, and even when clients have scrapped everything you’ve worked on two weeks before launch, everyone’s still excited. When there’s downtime, someone will always be around to talk to. Even the two women who founded this company have taken time out just to chat with me. They acted as bosses, mentors, and peers simultaneously. Each person in this office is treated with respect, and great concern is taken when misfortune touches anyone in the office.
I have learned link building, and every kind of social media. I have learned the ways of conference calls and quarterly meetings. I have been published to a blog and to client’s websites. I’ve played part in campaigns that touched countless lives after launch. This list could continue for a very long time. However, the commonality amongst it all is the quality of work produced each time, by the team of high caliber individuals that make up the NPM staff. At the end of the day, it’s not about what work you’re doing, it’s the manner in which you accomplish your goals. The way they go about working here, at NetPlus, is something I will always respect and admire. I learned more than just “the business” here, I learned what kind of business person I should be, and how those two terms, business and person, can co-mingle harmoniously.

Not Just Another Summer Afternoon

Martina Crane Thursday, August 5th, 2010

Last Friday, July 30th, we here at NetPlus decided it was about time we turned off the computers and enjoyed the beautiful summer weather.  At around 1:00 we headed out of the office and over to Fort Washington State Park to meet up with a couple of expert geocachers.  Wait a minute, geoca-what?  What did you do?  Huh?  That was the reaction most of us got when we told friends or family of the afternoon adventure we were planning.  Actually, most of us were still puzzled about it when we arrived.

“Geocaching is a high-tech treasure hunting game played throughout the world by adventure seekers equipped with GPS devices. The basic idea is to locate hidden containers, called geocaches, outdoors and then share your experiences online. Geocaching is enjoyed by people from all age groups, with a strong sense of community and support for the environment.”  This is the definition you will find at www.geocaching.com.

Still confused?  After eating lunch the group split up into three teams.  Each team got a GPS device; it tells you where you are in relation to the cache you are searching for.  A cache can be as small as a screw or as big as a tree stump, but they are always cleverly disguised.  Once within a 20 foot vicinity of the object, it’s time to start thinking and put away the GPS.  (GPS devices have a variance of about 20ft)  Every cache is cleverly named with a clue.  For example, “Hanging Around,” is a hint that the cache is probably suspended from a pole, branch, etc.  We found our cache just hanging around in the branches of a nearby tree.  All of the caches we found Friday were low difficulty.  However, our geocaching mentors told us stories of their adventures, and geocaching is not just a lazy day in the park for these guys.  There are caches you have to scuba dive to, swim to an island for, or maybe in the quest, you’ll even find yourself army crawling underneath the basement of an abandoned cement factory.

Geocaching can be an adventure for adrenaline junkies and intellectuals alike.  That’s right, there’s puzzle caches, like something out of the Da Vinci Code.  Sometimes the dates on plaques in an art museum are the coordinates to the next clue or cache.  There are caches that you have to find, and then solve in order to open them.  Sometimes it’s an oddly shaped contraption with a lock and you have to find the key.  With a shake you discover the key is inside, but how the heck do you get this thing out?  If you want to explore a new city or town you just moved to, or rediscover the place you’ve lived in for years, geocaching can do that for you too.  Caches exist on all 7 continents so no matter where you are, you can play the game.  With geocaching the world truly is your playground.  Just ask Jim, our Senior Web Developer, he’s already hooked.  You can follow him on his geocaching adventure at http://www.jtdelnot.com/blog/.

A Nicaraguan Adventure

Martina Crane Tuesday, July 27th, 2010

A few weeks ago a wrote a blog about the Pulsera Project, a non profit founded by my aunt and uncle after going on a trip to Nicaragua in the 2008-2009 holiday season.  The proceeds benefit the children of the Los Quinchos and Si a la Vida children’s shelters, both located in Nicaragua.  Previously, I described my first encounter with Nicaragua, and the children of Los Quinchos.  Last Monday morning, I returned from my second Nicaraguan adventure, some of which I am going to share with you now.

This trip’s sole purpose was to further the mission of the Pulsera Project, unlike the first adventure.  Funds were allocated to different needs, and new issues were identified.  The trip lasted 12 days and in that time I learned more about the inner workings of Los Quinchos, and how the government affects the lives of these children.

Of the laundry list of good deeds the Pulsera Project accomplished on this trip, I will share a few.  To begin the trip, we took a group of children to Selva Negra, a coffee plantation located in the cloud forests near Matagalpa.  The experience allowed them to see part of their country, understand the world outside of Los Quinchos, and help to give them a better understanding about what their futures could be.  A lot of the kids are stuck in the street mentality of the day to day.  They do not think about tomorrow or the future, because they are preoccupied with finding a way just to survive for today.  Trips like this also give us time to bond with the kids, to love them, which may be the single greatest thing we can do for them.

The location where young girls stay until the age of 14, was provided with outdoor electricity.  These children previously had no outdoor lighting, and when most of them have been victims of abuse, it is hard to feel safe in the dark.  So, the project not only provided them with light, but with the feeling of safety, which is a basic human need.  The group also purchased more furniture to help complete the library project.  The location where boys stay until they reach the age of 14 is an old farm, and the project is working to renovate one of the buildings to provide the children with a library.  As of now, the boys do their homework in separate groups at a set of picnic tables in a small open-air hut.  There is no wealth of books for them to read or reference when doing their work.  The library project will give them motivation to do well in school, and a means to meet that goal.  While in La Chureca, yet another Los Quinchos location, we collected a list of antibiotics the children needed.

One day was spent doing a shoe drop.  The group brought 22 suitcases full of shoes and clothing donated to the children.  On that day, the suitcases were unpacked to give the children two pairs of shoes and two new outfits.  Both of which are an immense gift to these children.  Most only have one or two sets of clothing that have been ripped, torn or stained.  The kids are also growing, so a lot of the time, they have to stuff their feet into shoes that are too small, and new shoes are not something they can afford.

Another outcome of this trip was that one of the interns, Chris Howell, arranged so the girls could learn how to make Pulseras as well.  Up until now, only boys have been making pulseras, because they were the only Quinchos who knew how.  The boys learn this skill when they are still on the street, it is a means for them to make money.  Girls however, are tasked with other jobs in order to collect money.  This will give the girls a stronger feeling of worth, productivity and independence.  For once, they will be on the same playing field as the boys.  Nicaragua does not have the same ideas of gender equality embedded within their culture that the United States do.

Nicaragua is a country with a lot of beauty.  The spirit of its people is strong and the landscapes are breath taking; there are cloud forests, coves, pristine beaches, blue skies, and jungles.  However, Nicaragua is far from perfect.  On this trip I was better educated on the Nicaraguan government and some of the great disservices it has done its people.  To begin, the children of Los Quinchos or any similar shelter, must leave at the age of 17.  However, most children in Nicaragua do no graduate high school until the age of 18.  Thus forcing the kids back onto the streets, or back to abusive homes before completing high school.  As a result, most children are unable to finish their high school education.  A newer law passed by the Nicaraguan government is that the children must go home to their families on the weekend, if they have families to go home to.  Los Quinchos is a children’s shelter for street kids, victims of abuse or neglect as well as orphaned children.  What this law means is that the children of Los Quinchos with abusive or neglectful families have to go home every weekend.  The government forces each of them to endure the horrors of home life each and every weekend.  This law was passed because the president’s girlfriend believes family bonds are of utmost importance.

At this point I would like to share the story of Ricardo.  Ricardo is a young boy who stays at Los Quinchos.  On one of their breaks from school Ricardo had to go home.  Out front of his house, Ricardo was caught in a drug war.  An innocent bystander, he got shot in the back of the neck.  Ricardo was rushed to the hospital where they saved his life, but they could not remove the bullet.  Today, Ricardo walks around with a bullet lodged in his brain because he had to go home that day.  His mental function will never be the same, and he will bear that burden for the rest of his life.  However, Ricardo still smiles, still laughs, still plays, still inspires.  Though his country may have done him a disservice, though he may have been ill fated, his spirit is stronger than anyone else I know.  That’s true of all of these children.  They are the embodiment of the strength of the human spirit.  While I was in Nicaragua I saw and heard things that made it nearly impossible for me to hold back tears.  However, these kids live with such harsh realities every day and still find a way to wake up every morning and get out of bed, to smile, to laugh, to play, to hope, to dream.

In my last entry I said the Pulsera Project was a way to give back to the kids who have nothing and still managed to give me everything.  However, at this point I would like to revoke that statement.  It was a rather ignorant, materialistic opinion.  Instead, I would like to say that Pulsera is a way for me to give back to the kids whom with gracious hearts shared the strength of their spirits, the ability to laugh even in humanity’s darkest hours and their wisdom about what is truly important in life: our shared humanity.  These kids have a greater wealth than any billionaire or bank, these kids gave me everything because they reminded me what is truly valuable in life.

At the end of this post you will find a photo gallery.  Each photo description tells a little more about what was seen on the trip.  Pictures themselves are worth a thousand words, and there are images of things I could not describe in such a short blog.  If you wish to see more head over to our facebook page where you will find other volunteer’s blogs, photos, and much more.

For more information about the Pulsera Project please visit pulseraproject.org.
Find us on Twitter at http://twitter.com/pulseraproject
Find us on Facebook at http://www.facebook.com/pulseraproject
Feel free to contact me directly via the comments section of this blog with any questions about Pulsera, my experiences, or the children.

Coloring the World One Pulsera at a Time

Martina Crane Wednesday, June 30th, 2010

I was asked the other day if I had any news to share at the staff meeting. So, I spoke of the Pulsera Project. The Pulsera Project is a non-profit organization my family started after a trip to Nicaragua in the 2008-2009 holiday season. Myself and 12 other close friends and family went to the developing nation to work with the children of the Los Quinchos children’s shelter. Recently, a documentary about the Pulsera Project was debuted, and I included a link to the trailer in my response. With this I began to wonder what I would say if the trailer was shown at the meeting.

Should I tell stories of my trip to Nicaragua that changed me forever? Do I talk about the money we’ve raised? Do I speak about the sales I’ve held at my school? After racking my brain, I wanted to share this:

In the winter of 2008-2009 my life was changed forever, when I went on a trip to Nicaragua with 12 other gringos. From the moment I landed in Nicaragua I knew I was never going to be the same.

You land in the Managua Airport in Nicaragua, after an entire night and half a day of travelling, go through customs and board a 16 passenger van. So begins your Nicaraguan adventure. The van travels for hours down roads without pavement, in towns with burning trash and hundreds of stray dogs, past shanty towns. The streets of the capital are deserted, despite the fact today, is a working day. There are people who are hungry, who are dirty, who are sick, who are thieving, who are trying like hell just to survive. I watched all of this and more through the window of a 16 passenger van. A single pane of glass separated me from them. It was heart wrenching, it was life changing, it was eye opening, I felt the most immense emotion engulf me at that moment, and I will not name it for words are beyond inadequate. These images capture your soul, make your eyes well up, throw your mind off track to a place where it must contemplate without words because there is no hope of ever describing the reality that lies behind that pane of glass. These people, my race, are subjected to this every day, they live here, they die here.

After more than 24 hours of travel, the hotel is reached, the rooms decided, and we spend one last night, as the people we used to be, for tomorrow we become a part of Nicaragua. We walk its streets, we feel its pain, we are not tourists in a resort, we are Gringos on the streets of Nicaragua ready to experience something that would change us forever.

The sun has risen, it’s time to start our day. Even in the daylight, there are visions that make you question humanity, here the darkness is not limited to the night. Today, we meet the kids, this is the country they call home. Will they still own innocence, can anyone here know hope? Your heart breaks a little more as these realizations sink in. When empathy takes over, and you attempt to fathom life as a child, alone on these streets, but imaginations don’t have that sort of power.
What I came to learn over the next two weeks is something one would never predict. These children were the most amazing human beings I have met in my entire life. Despite all their hardships, they had a light inside them even a blind man could see. We heard the story of one child, Giovanni, which Chris Crane accurately described as “the moment that forever redefined the meaning of poverty for all of us.” Giovanni was found on the streets of Managua, so battered by life that he could not recall his own name. The Los Quinchos shelter brought him in, and named him after their founder. However, you could not pick this child out of a crowd, one would assume Giovanni would look broken, depressed, and alone. One would assume most of these kids looked that way. Most would assume wrong. These children taught me what it means to be appreciated. Somehow these kids had instilled within them, that it is the human element which holds the most value. They did not care what toys you brought them, they only cared that you were there. A thirteen year old boy would run up and hug a man in his 50s, whom he had never met, because this man was there, because this man cared. We did not speak the same language, we did not call the same place home, but by the end of those two weeks I felt more connected to these children than I have felt in my entire life. I don’t believe I’ve ever met a single person, child or adult, in the United States with ability to light up a room like these kids do. Despite having nothing, these kids are not selfish, they are not greedy, they do not fight over food. Instead these children will choose toys for their relatives in different shelters, not for themselves. Every bit of food is shared equally, and the eldest take care of the young children. I still think back in awe of the amazing human beings these kids have turned out to be. Everyday I am reminded of how much I owe to them. Those with the most legitimate reasons to be bitter are inspirational instead. Maybe it is because they have no material wealth, because they are not consumed with the notion of status, they have been able to see life through a much different lens. They know that every human being is irreplaceable, and for that they deserve the utmost respect. Maybe because they are deprived of love, of care, of family, of human touch and interaction, they know best how much a person needs to feel loved. They do not take others for granted because they know that just like themselves, everyone needs someone to just simply be there. I could go on for hours about all the things these children taught me and the hope they gave me for the future.

When we returned from our trip, all of us wanted to find a way to help these children. Thus, the Pulsera Project was born, a non-profit organization that supports young Nicaraguan artists of the Los Quinchos and Sí a la Vida children’s shelters through sales of their hand-woven bracelets, or “pulseras”, in Spanish. Student activists at elementary, middle, and high schools as well as college campuses sell these pulseras across the U.S. Anyone can have a sale, at no cost. All they have to do is head over to pulseraproject.org to get a how to guide and contact information.  The project will ship posters, pulseras, and other cool Nicaraguan items in time for the student’s sale.   This is not a non profit supported by big sponsors who write checks, it is entirely funded by students, children, who scrounge up whatever money they have to help the cause and get a cool bracelet. All of my sales, and the sales of friends, have been entirely run via Facebook. It has been the single greatest marketing tool. Since students are our demographic, social is the best way to reach them. The entire project relies heavily on Social Media, because this is a grassroots effort. We want to share the stories of these children, not just raise money. As you will hear in the documentary trailer, “It’s not about things, it’s about people.” Social is the only way to achieve our goals, reach our audience, and not spend any of the money we’ve raised for the kids on marketing. For us, it’s all about the kids, and for me, Pulsera is a way to give back to the kids who have nothing and still managed to give me everything. On July 6th we head back to Nicaragua with the proceeds Pulsera has raised.

For more information about the Pulsera Project please visit pulseraproject.org.
Find us on Twitter at http://twitter.com/pulseraproject
Find us on Facebook at http://www.facebook.com/pulseraproject
Feel free to contact me directly via the comments section of this blog with any questions about Pulsera, my experiences, or the children.

Buying Into the Social Gaming Craze

Martina Crane Friday, April 23rd, 2010

Social Gaming addiction is growing at an astonishing rate. FarmVille, a social game run through Facebook, has recorded monthly active users at over 81 million with more people joining every day.  What does this all mean? What is social gaming? What is it to me? What can it do for me? How can I take advantage of it?

For many people, social gaming is a new way to pass some time for free, or at least that’s how it begins. As a college student, I’ve sat in classrooms full of students with laptops. I could not even begin to estimate how many FarmVille, FishVille, Café World, etc screens I’ve seen in the middle of lectures. It is understandable to play a game in the middle of a boring lecture, but these gamers are even playing the day before the final while the teacher is reviewing. Sure there are people who use the game seldomly at proper moments, but there is a trend emerging towards social gaming addiction.

I admit, I am a former FishVille player and an active user of Café World. I began playing each of them because friends did. FishVille became popular at my previous college. I started playing the aquarium based game so I had something in common with the people I used to spend every day of my life with. As for Café World, my future roommate plays daily, and she got me hooked. There is no real value in my current gaming problem, however, sometimes I will sign onto Facebook just to update the game. Instead of using those few moments of my free time to check notifications or emails, I serve dishes, wash the stove, and queue up the next batch of food. My gaming habits have become a bit excessive. If my rating drops below the highest of 105, I start to worry why the number is falling. What started as a little game I used to pass time when I was waiting to leave the house or for a phone call, is now a multiple time a day ‘addiction’. It’s a waste of time, energy and effort. I don’t want to imagine the amount of time it will add up to eventually, but I keep playing. The game is fun. I can send gifts, redecorate the Café, receive bonuses, advance my level, and much, much more.

Luckily, I do not have it as badly as most gaming addicts. There are people who have gone into debt paying for the different versions of currency sold in each of these virtual worlds. For instance, there is a 12-year-old boy who managed to fall $1,300 into debt playing FarmVille. If you buy this currency, you don’t have to wait to level up. The online gaming cash is worth much more than the currency that is earned through normal play, and can allow you to buy various items unavailable to regular, non-paying, gamers. So demand for this super currency is high.

Obviously, this gaming habit can be detrimental to an individual who does not use it at the proper times, in the right context, but what does it mean for businesses? We’re all fascinated by the rapid growth of social gaming. A single Facebook application can drive 400,000 people to fan a business’s page in one day with the right marketing plan. Microsoft did just that by promoting Bing via FarmVille. If users fanned the Bing Facebook page, they received Farm Cash, the currency used in FarmVille’s virtual world. Gamers will often jump at any opportunity to gain these currencies for free because of their value, discussed earlier. So for businesses this era of social gaming could prove to be a great opportunity for growth. With everyone scrambling to get into Facebookers’ streams, teaming up with one of Facebook’s many social games could be the perfect solution. These games already have a ton of buzz marketing behind them, so go ahead and affiliate with one of these social gaming giants, and watch your numbers soar.

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